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Customer Service Call Center Representative

Location : Bartlett, TN
Job Type : Temp/Contract to Direct
Reference Code : 20-AACC
Hours : Full Time
Required Years of Experience : 1-2 Years
Required Education : High School Diploma
Travel : No
Relocation : No

Job Description :

Metro Services is immediately hiring a full-time Customer Service Call Center Representative in Bartlett, TN. This is a temp-to-direct hire position. Apply Now!


Duties for this position include:



  • Performing data entry to build accurate customer service history

  • Answering phone calls

  • Handling a variety of customer calls and offering support for all products and services available

  • Assisting customers with orders, quotes, and customer service issues

  • Providing information regarding scheduling and all communication to provide excellent customer service

  • Providing technical support over the phone, gathering relevant customer information, and establishing customer relations by offering support

  • Assisting customers in resolving basic issues with orders or requests


Compensation (USD):


$18.00/hour


Schedule:


Monday - Friday 


8:00 a.m. - 5:00 p.m.


Required Qualifications :

Successful candidates must meet the following requirements:



  • Ability to communicate accurately and clearly

  • Pleasant telephone manners

  • Knowledge of computers, specifically Microsoft Office

  • Superior organizational skills and accuracy

  • High school diploma or equivalent

  • Customer service and computer skills are a must


WHY APPLY FOR A JOB AT METRO SERVICES?


If you're ready to take hold of your career, we can help you start down the right path, and we'll be with you the whole way. At Metro, we guide you through a simple application process, provide Consultation services through Coaching and Resume building, and offer a wide array of benefits.


As an employee, you will receive:



  • Skills training and development

  • Weekly pay

  • Direct deposit or pay cards

  • Medical, dental, vision, and disability insurance

  • Internal Referral Program


WHAT HAPPENS AFTER YOU APPLY?


As soon as you have applied, give us a call at 855.715.5627 to let us know that your application has been submitted. Calling us makes you a priority! Also, check your email. We will send you electronic paperwork to fill out and sign. Of course, doing your paperwork from a computer is best, but it can also be done on a mobile device.


WHAT SETS US APART


At Metro Services, we understand that job seekers need a company that focuses on them individually and emphasizes their opportunities. Metro Services does this by matching qualified candidates to jobs that best align with their interests, abilities, and previous work experience. While we have full-time positions available with our client companies, we also offer temporary work that is often a bridge to full-time employment. The fact that we place over 10,000 employees annually and many of our temporary jobs lead to a full-time position is a testimony, in itself, to our ability to accurately match people to the right job while meeting the needs of our client companies.


EEO Program


Metro Services does not discriminate in employment opportunities or practices based on race, color and religion, gender, national origin, ancestry, age, disabilities, or any other characteristics protected by law.


COVID-19 Policy


While Metro Services enforces its own set of COVID-19 guidelines within its main office and branches, we also make sure that all of our employees respect the individual guidelines specific to the companies for which we hire.


Learn more about us by visiting our website at metroindustrialservices.com.


For more information, stop by or call TODAY!


8295 Tournament Dr


Suite 150


Memphis, TN 38125


Call: (901) 538-7575 for an appointment


Call (855) 715-5627


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